GENERAL TRAINING TERMS AND CONDITIONS

praxinos.coop

Effective date: 21 Novembre 2025

ARTICLE 1. scope

These general terms and conditions of training (hereinafter "GTC") apply automatically, without restriction or reservation, to all sales of training services (hereinafter the "Training Courses") offered by Praxinos SARL, a cooperative with variable share capital, whose registered office is located at 7 Avenue de Blida, 57000 Metz, France , registered with the Metz Trade and Companies Register under number 843 876 764 (hereinafter "Praxinos") to any customer, whether a natural or legal person, private or public, acting for purposes falling within the scope of their commercial, industrial, agricultural, craft or liberal activity, including when acting in the name or on behalf of another professional (hereinafter the "Client") via contact by e-mail and/or by telephone.

The Client or their representative acknowledges that they have the legal capacity required to enter into a contract with Praxinos on the date of signing the Quotation. Praxinos reserves the right to verify the accuracy of the information and statements provided by the Client or their representative.

The Client undertakes to inform Praxinos without delay of any change in their personal circumstances that may affect the contractual relationship arising from these GTC and/or their ability to continue it (implementation of protective measures: guardianship or trusteeship; dissolution of the legal entity; collective proceedings, etc.).

ARTICLE 2. enforceability – validity of the GTC

CThe GTC are systematically communicated to all Clients prior to or at the same time as the issue of a Quotation. These GTC may be subject to subsequent amendments by the Company at any time. However, the version applicable to the Client is that in force on the date of signature of the Quotation.

Unless proven otherwise, the data recorded in Praxinos computer system constitutes proof of all transactions concluded with the Client.

The Client may access the archived GTC by sending a request by email to: contact@praxinos.coop

The Client's signature on the registration form constitutes unconditional and unreserved acceptance of these GTC. In the event that any clause of these GTC is found to be or declared null and void or in violation of a provision of public policy, said clause shall be deemed unwritten and all other clauses shall remain in force, unless the remaining obligations become manifestly unbalanced for either party.

In the event of an ongoing commercial relationship between Praxinos and the Client, these GTC shall apply to all future orders and transactions by the Client, without Praxinos being required to attach or refer to them expressly for each order or transaction, provided that these GTC have been sent to the Client in accordance with Article L441-1 of the French Commercial Code.

ARTICLE 3. terms and conditions of subscription

The Client may request information about the Training Courses by telephone; however, it is important to note that no registrations can be made by telephone.

Requests for enrolment in Training Courses can be made by correspondence with Praxinos via email.

Prior to signing the Quotation sent by Praxinos, it is the Client's responsibility to check the accuracy of the Quotation and to report any errors to Praxinos immediately.

Registrations will only be considered final and recorded after receipt of the unmodified Quotation, dated and signed by the Client, sent to Praxinos by email and after receipt by Praxinos of the full deposit due, if applicable.

In any event, any deposits required by Praxinos from its Clients shall not be considered as earnest money. Registration by the Client under the above conditions constitutes unconditional and unreserved acceptance of these GTC and results in the formation of the Contract.

ARTICLE 4. rates

The rates for Development Services are expressed in Euros, excluding VAT (Value Added Tax), unless the Client expressly requests pricing in their local currency. Value Added Tax (VAT) is added at the rate in force for Clients in mainland France and its overseas departments and regions.

Any additional Training requested by the Client shall be subject to a separate agreement.

Rates are fixed, covering the entire Training programme and teaching materials. All support is payable in full, in accordance with the conditions detailed in the "Cancellations and postponements" section.

ARTICLE 5. training arrangements

Praxinos is free to choose the location where the Training will be held and to use the teaching methods and tools of its choice. It is hereby reiterated that the form and content of the teaching tools are determined by Praxinos.

The overall duration of a Training course may vary from one course to another. Therefore, the Client undertakes to consult the commercial documentation provided by Praxinos prior to any registration.

Praxinos cannot be held liable for any errors and/or omissions of any kind found in the documentation provided to participants during the Training. The Training should be considered as educational material and not as a practical manual. The Client acknowledges and accepts that this documentation does not in any way bind Praxinos as to its completeness, and that Praxinos is under no obligation to provide any updates to the Training course after it has been delivered.

ARTICLE 6. intellectual property

Praxinos may provide the Training Client with paper and/or digital documentation summarising the main points of the Training course. This documentation may be sent by email to the address provided by the Client and/or during the Training course.

This documentation may not, in any way whatsoever, be reproduced, represented, loaned, exchanged or transferred, in whole or in part, extracted in whole or in part and/or transferred to another medium, modified, adapted, arranged or transformed without the prior and express consent of Praxinos.

Only a personal right of use, excluding any transfer of ownership rights of any kind, is granted to the Client. In this regard, the Client shall refrain from exploiting the documentation made available, directly and/or indirectly, for commercial purposes in particular.

ARTICLE 7. Default on payment – penalties

In accordance with legal provisions, any delay in payment of an invoice by its due date shall result, without prior notice, the payment of a late payment penalty at a rate equal to that applied by the European Central Bank to its most recent refinancing operation plus 10 percentage points, as well as a fixed compensation fee of forty (40) euros for recovery costs. If the actual collection costs exceed the above lump sum, Praxinos reserves the right to charge the Client any amount due for the collection of the unpaid invoice, in whole or in part, upon presentation of supporting documents.

In the event of non-compliance with the above payment terms, Praxinos also reserves the right to suspend the performance of its obligations under this Contract and/or to reduce or cancel any discounts granted to the Client, after sending a registered letter with acknowledgement of receipt to the Client requesting compliance, which has remained wholly or partially ineffective within eight (8) working days of the first presentation of the letter.

Unless expressly agreed in advance and in writing by Praxinos, and provided that the reciprocal claims and debts are certain, liquid and due, no valid compensation may be made between any penalties for delay in the provision of the Development Services ordered by the Client on the one hand, and the sums owed by the latter to Praxinos under the Contract on the other.

In the event that, for any reason whatsoever, the sums owed by the Client are not received by Praxinos on the due date, the order shall be automatically and immediately cancelled, after formal notice has been sent to the Client by registered letter with acknowledgement of receipt and has remained unsuccessful for a period of fifteen (15) days from its receipt by the Client. The formal notice shall refer to this clause in order to be fully effective.

ARTICLE 8. cancellation and postponement

The Client acknowledges and agrees that in order to be taken into account, any postponement, request for modification or cancellation must be notified in writing by email to Praxinos as soon as possible. It is specified that any late cancellation of a training course will be invoiced under the following conditions:

• 50% of the initial training fee for cancellations made less than 8 working days before the start date specified in the training agreement;
• 100% of the initial training fee for cancellations made less than 5 working days before the start date specified in the training agreement;

In the event of the absence of the trainer, Praxinos undertakes to make every effort to ensure the continuity of the Training within the agreed timeframe by calling upon a replacement with equivalent technical skills and qualifications. In the event that Praxinos is unable to ensure the continuation of the Training, it undertakes to make every effort to reschedule the Training as soon as possible.

ARTICLE 9. personal data

Pursuant to Regulation (EU) 2016/679 of 27 April 2016, known as the "GDPR", and Law No. 78-17 of 6 January 1978, amended by Law No. 2018-493 of 20 June 2018, it is hereby reiterated that certain personal data relating to the Client, its partners, legal representatives and/or staff (hereinafter referred to as "Data Subjects") requested by Praxinos are necessary in particular for the processing, payment and execution of the Training, for any related complaints and invoicing, as well as for the communication of newsletters from Praxinos relating to services similar to those already ordered.

In accordance with the regulations in force, the personal data of the Data Subjects may be communicated to any Praxinos partners responsible for the execution, processing, management and payment of the Training Courses.

In all cases, the personal data of Data Subjects shall not be transferred outside the European Union without the prior written consent of the Data Subjects.

The processing of information provided by Data Subjects complies with legal requirements regarding the protection of personal data, as the information system used by Praxinos ensures optimal protection of such data.

In accordance with current regulations, Data Subjects have the right, at any time and under certain conditions, to information, access and rectification, opposition, erasure, restriction of processing and portability of all their personal data by writing to Praxinos either using the contact form available on the Website or at the following contact email address: legal@praxinos.coop or to the following mail address: Praxinos, 7 AVENUE DE BLIDA, 57000 METZ, FRANCE

PLEASE NOTE: Processing times will be longer if the application is submitted by mail.

Data subjects also have the right to lodge a complaint regarding the use of their personal data with the CNIL (French Data Protection Authority): Commission Nationale de l'Informatique et des Libertés, 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07 - Tel: 01 53 73 22 22 - Fax: 01 53 73 22 00

Data subjects are invited to consult Praxinos personal data privacy policy upon request.

ARTICLE 10. rcomplaints

In the event of a complaint, the Client may submit their complaint within a maximum period of eight (8) days following the Training if the complaint concerns the Training, or within a period of eight (8) days following the date of dispatch of the invoice if the complaint concerns invoicing by email: contact@praxinos.coop. Praxinos shall have eight (8) days from receipt of the complaint to respond.

ARTICLE 11. responsibility

Praxinos cannot be held liable, in whole or in part, if the Client fails to comply, in whole or in part, with these GTC or in the event of force majeure within the meaning of Article 1218 of the Civil Code as interpreted by case law or due to a third party presenting the characteristics of force majeure.

Praxinos shall in no event, even if its liability is engaged, be required to compensate for damages that are not an immediate and direct consequence of the contractual breach in question.

In any event, Praxinos liability shall be limited to the total amount of the Contract affected by the breach of contract.

ARTICLE 12. disputes

These GTC are subject to French law.

Any dispute arising between the parties concerning the validity, performance, non-performance or termination of these GTC, or which may be linked to these elements directly or indirectly, shall require the parties to seek an amicable settlement before taking legal action.

If a party initiates such an action or claim without first attempting to reach an amicable settlement, that action or claim shall be inadmissible, and the judge hearing the case shall stay proceedings until such time as the parties prove to the judge that they have sought an amicable settlement of their dispute.

If the attempt at amicable settlement fails within one (1) month of the dispute arising, it shall be submitted to the jurisdiction of the courts of Metz (57), at the request of the most diligent Party, notwithstanding multiple defendants, the introduction of third parties or emergency proceedings.

ARTICLE 13. force majeure

The parties shall not be held liable if the non-performance or delay in the performance of any of their obligations, as described herein, results from a case of force majeure, within the meaning of Article 1218 of the French Civil Code.

ARTICLE 15. loyalty – good faith

In accordance with Article 1112 of the French Civil Code, the parties declare that the initiation, conduct and termination of pre-contractual negotiations have satisfied the requirements of good faith.

Similarly, and in accordance with Article 1104 of the French Civil Code, which is a matter of public policy, the parties acknowledge and agree that this contract shall be performed in good faith.

The parties undertake to always behave towards each other as loyal partners acting in good faith and, in particular, to promptly inform the other party of any dispute or difficulty that may arise in connection with the performance of this contract or their relations with any third parties.

ARTICLE 15. nullity – severability

In the event that any clause of this contract is found or declared to be invalid or in violation of a provision of public policy, said clause shall be deemed null and void and all other clauses shall remain in force.

ARTICLE 16. temporary waiver of a right

The fact that one of the parties does not exercise, on one or more occasions, the rights, options, claims or actions reserved to it under this contract shall not be interpreted as a waiver or refusal to avail itself of said right, exercise said option, make said claim or take said action.